Shipping policy
Shipping Policy
Thank you for shopping with Cognitouk. We value your support and want to ensure you know exactly what to expect when placing an order with us.
Order Processing
- All orders require approximately 7-10 working days of processing time before they are shipped.
- This processing period allows us to carefully prepare your items and maintain the quality standards you expect from Cognitouk.
Shipping Information
- Once your order has been shipped, you will receive an email with your tracking information.
- Tracking details are typically provided within 3–5 days after your order is placed, but the package will only ship once processing is complete (around 2 weeks)
Estimated Timeline
- Day 0–5 → Order confirmed + tracking information sent.
- Up to 7-10 days → Processing period.
- After processing → Your order is shipped out.
Delivery Times
- Shipping times vary based on your location and chosen shipping method at checkout.
- Please note that delivery estimates do not include the 2-week processing period.
Questions?
If you have any questions about your order or need assistance, please contact us at cognitouk@hotmail.com